Credit Controller
Up to £35,000 per annum
Watford- Office Based
Key Responsibilities:
* Managing & improving the collections of their ledger.
* Allocating cash
* Sending copy invoices and statements
* Monitoring the shared inbox
* Communicate effectively with customers to resolve payment issues and disputes.
* Maintain and repair relationships with customers.
* Contribute to the team's objective of minimising the aged debt.
* Agree payment plans with customers.
* Competency using customer portals, creating clear process documentation for billing/CC.
* Liaising with other departments for smooth resolutions
Profile
* Solid experience in Credit Control with relevant finance experience
* Experience working with a high-volume ledger.
* Confident with dispute resolution and providing recommendations.
* Strong communication skills
* Strong organisation & time management skills
* Enjoys and thrives off a challenge.
* Passionate about making a difference and delivering outcomes.
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