Job Title: Head of Property Management Location: North West London Salary: £45,000 - £55,000 The Opportunity: My client, a growing and well-established property group, is seeking a senior-level Property Management professional to lead the operations and performance of a diverse residential portfolio in London. This is an excellent opportunity for someone with strong leadership abilities, commercial awareness, and extensive experience in residential property management to take ownership and make a tangible impact. Key Responsibilities: Oversee and implement strategic management of a residential portfolio (~200 properties). Drive performance and commercial growth while maintaining high standards of compliance and tenant satisfaction. Manage maintenance, contractor coordination, safety compliance, and refurbishment works. Lead on tenancy lifecycles including leasing, renewals, check-ins/outs, inventories, and dispute resolution. Maintain and develop tenant relationships, handling complaints, notices, and legal matters. Budget management, arrears control, financial reporting, and cost optimisation. Lead, mentor, and support a team of property and maintenance professionals, setting objectives and performance reviews. Stay abreast of legislation and best practices, ensuring full regulatory compliance. About You: 5 years experience in residential property management. Have experience of working with social housing tenants. Proven team leadership and mentoring capabilities. Strong organisational skills and attention to detail. Commercially astute, with solid financial and budgeting experience. Excellent interpersonal and communication skills. Proficient in property management software and Microsoft Office. ARLA, IRPM, or RICS qualifications are desirable but not essential. Full UK driving licence (manual) required. Whats on Offer: £45,000 - £55,000 annual salary 28 days holiday including bank holidays. Sick pay and additional leave over the Christmas period. NEST pension scheme. Career development and progression in a dynamic and expanding business. If youre a hands-on property professional with a passion for leadership and operational excellence, this could be your next big move. Apply today and help drive success for a company where your experience will truly make a difference. 112