Customer Assistant - In Store Bakery - Bromborough
Join Marks & Spencer as a Customer Assistant in our Bakery section. We’re looking for passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day. You’ll be a brand ambassador who’s ready to recommend our delicious bakery products and ensure customers feel valued every time they shop with us.
Under 18 disclaimer This job role involves working with specialist cutting equipment and we can’t consider applications from anyone under the age of 18. This is to comply with health and safety legislation and to keep our colleagues safe in the workplace.
Work Pattern
Week 1
* Monday 14:00-18:00
* Tuesday 14:00-18:00
* Wednesday 14:00-18:00
* Friday 14:00-18:00
* Saturday 14:00-18:00
Role involves working with specialist cutting equipment where applicable; this is the reason applications are restricted to those aged 18 or over.
Purpose
To deliver a great shopping experience for our customers, putting customers before tasks while championing and promoting our brilliant products. As the face of the business, you help continually improve by being the voice of our customers.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy and ensure shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs and provide remarkable service
* Build expert product knowledge to promote our products and services
* Training will be provided to utilise digital tools and communication channels
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to act on it
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships and is a good listener
* Good level of digital capability
Everyone’s Welcome
Marks & Spencer is committed to Inclusion, Diversity and Equal Opportunities and supports flexible working. If you require reasonable adjustments to any part of our recruitment process, please share your requirements when applying so we can make the process fair and transparent.
Location: Ellesmere Port area (as applicable); reference job postings may indicate additional nearby locations.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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