Front of House Assistant
Job Location: Sandown Park
Commencing: August 2025
Reporting to: Front of House Manager
Place in Organisation: Operations Team
Salary: Competitive + Performance Bonus + Benefits
Hours: Full time (flexible, incl. evenings & weekends)
MAIN PURPOSE OF JOB
An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.
Key Responsibilities:
* Meeting & greeting customers promptly upon arrival
* Provide friendly and first-class customer service
* Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
* Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
* Manage phone, email and face-to-face enquiries effectively
* Ensure all Front of House and customer facing areas are always maintained and well presented
* Provide administrative support to the Venue Management team
Requirements:
* Hospitality or venue-based FOH experience
* Strong communicator
* Commercial mindset with sales experience
* High energy and thrives in a fast-paced environment
* Confident using Excel & Word for basic reporting
* Flexible across all 7 days of operation
Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.
Ref: FOHMSP25