Recruitment Lead
Job Title: Recruitment Lead
Department: HR
Reports to: HR Director
Location: Group Head Office, Birkenhead
Starting Salary: £30,000 - £35,000 (depending on experience)
Job Purpose
Drive the full recruitment lifecycle for the Group, ensuring the attraction, selection, and onboarding of high-calibre talent across all business areas. This role is pivotal in supporting our growth, maintaining our reputation for professionalism, and upholding our values in every hire.
Responsibilities
· Develop and implement recruitment strategies to attract diverse candidates for Enforcement, Contact Centre, and support roles.
· Analyse market trends and competitor activity to ensure the Group remains competitive in attracting talent.
· Identify and utilise the most effective sourcing channels, including job boards, social media, networking events, and employee referrals.
· Draft compelling job descriptions and adverts that reflect the Group's values and attract suitable candidates.
· Screen CVs and applications, conduct initial pre-screens and interviews, and coordinate any further assessments with hiring managers.
· Oversee the interview and offer process, ensuring consistency, fairness, and a positive candidate experience at every stage.
· Partner with hiring managers, building strong relationships to understand their workforce needs and deliver tailored recruitment solutions.
· Champion employer branding initiatives to position the Group as an employer of choice within the Enforcement sector.
· Act as an ambassador for the Group, ensuring all candidate interactions reflect the Group's values.
· Ensure compliance with all relevant employment legislation and Group policies throughout the recruitment process.
· Utilise data and technology to track recruitment metrics (time to hire, source effectiveness, diversity statistics), identify trends, and drive continuous improvement.
· Promote diversity, equity, and inclusion in all recruitment activities, ensuring fair and unbiased hiring practices.
· Coordinate with external agencies and job boards as required.
Qualifications & Experience
· Minimum of 5 GCSE's - grades C and above including Maths and English
· 3+ years recruitment experience
Skills & Abilities
· Proven experience in recruitment, ideally within enforcement, debt collection, or a related sector.
· Strong understanding of recruitment best practices, employment law, and diversity initiatives.
· Strong interpersonal skills, with the ability to build effective relationships with hiring managers and stakeholders.
· Excellent verbal and written communication skills, with the ability to draft engaging job adverts and deliver clear feedback to candidates and managers.
· Proficient in using Applicant Tracking Systems (ATS) and HRIS.
· Strong organisational skills, with the ability to manage multiple vacancies and priorities simultaneously.
· Comfortable working to deadlines in a fast-paced, target-driven environment.
· High level of integrity, professionalism and confidentiality.
· Proactive, adaptable, and solutions focussed.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private dental insurance
Work Location: In person