Salary: £28,000 - 35,000 per year Requirements: MSP or busy service desk expertise Experience in technical support and troubleshooting Ability to diagnose and resolve IT issues Knowledge of IT infrastructure maintenance, including servers and networks Familiarity with security solutions Excellent communication and client collaboration skills Proactive approach to identifying potential IT issues Microsoft 365 certification (or willingness to obtain) Must be a UK resident in the local area Responsibilities: Provide technical support, troubleshooting, and issue resolution for clients Implement and maintain IT infrastructure, including servers, networks, and security solutions Proactively address potential IT issues to minimize downtime Collaborate with clients to understand their unique technology requirements and recommend effective solutions Stay abreast of industry trends and emerging technologies Technologies: Support Microsoft 365 Security Office 365 More: We are a dynamic Managed Service Provider (MSP) seeking skilled IT Technicians to join our expanding team in Cambridge, UK. This exciting role offers Microsoft 365 certification training, a Company car scheme, and a yearly bonus scheme, all within a hybrid working environment. Our team is committed to fostering professional development and creating an innovative atmosphere where your ideas and creativity are valued. last updated 8 week of 2026