Administrator (Sizewell C)
Biffa
Sizewell C
Job Responsibilities
* Answer, log, and resolve all inbound enquiries promptly and professionally, introducing new or improved services to customers where appropriate and ensuring all communications reach a satisfactory conclusion
* Monitor and order office supplies to maintain adequate stock levels
* Coordinate communication between departments and external subcontractors to support smooth operations
* Manage calendars and travel arrangements for staff members efficiently
* Process invoices, expense reports, and assist with basic bookkeeping tasks while maintaining confidentiality of sensitive information
Qualifications
* GCSEs (or equivalent) in English and Maths
* Valid UK driving licence
* Basic IT proficiency and knowledge (Microsoft Office, email systems, data entry)
* Basic knowledge of transport
* Proficiency in a customer service environment across face‑to‑face, phone, and email channels
* Accurate data entry and use of the operational systems
* Knowledge of data accuracy, record keeping, and confidentiality requirements
* A strong awareness of Health and Safety, security, and compliance within a safety critical environment with the ability to effectively communicate service changes and updates
Experience
* Background in transport and logistics
* Knowledge of Management Systems, travel, or park & ride operations
* Familiarity with reporting, data monitoring, client‑facing summaries or delivering inductions/onboarding sessions
* Experience working with a large infrastructure, construction, or regulated project with a strong understanding of management systems, helpdesk tools and transport scheduling systems
Benefits
* Ongoing career development, training and coaching - Because if you don't grow, we don't grow.
* Competitive salary.
* Generous pension scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Life cover.
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
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