Overview
Join to apply for the Operations Manager role at Morrisons.
We’re looking for an Operations Manager to join our team. Our Operations Managers play a key role in helping our business to grow and succeed. It’s their job to ensure that store operations are running smoothly, making Morrisons a better place for our customers to shop and for our colleagues to work. Deputising for the Store Manager, it’s important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. They lead with great leadership, oversee all aspects of the store, achieve operational KPI targets, drive high store standards, ensure safe and legal compliance, and help develop a high-performing and engaged team.
Please note: this description reflects the responsibilities and expectations for the role as listed by Morrisons.
Responsibilities
* Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard
* Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors
* Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas
* Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same
* An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws
* Support Managers with forward-thinking action plans for their departments to increase performance
* Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance
* Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues
* Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer
* Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers
* Oversee all processes in store which affect availability of products for customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve the customer experience
* Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer
What we offer / Benefits
You will play a vital role in our business and have a huge impact on our success. We provide excellent training, support and continued development, and offer a competitive salary and superb benefits package.
Our benefits package includes a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount. We also offer family-friendly policies, including 26 weeks maternity and adoption leave, along with neonatal and fertility leave.
Explore what life at Morrisons can be like, including our warehouses and colleague canteens, and get a sense of our culture and facilities.
About You
Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential.
Qualifications
* Strong leadership skills with the capacity to listen and respond.
* The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things.
* Strong coaching skills. You must be able to give feedback to ensure common ways of working.
* A passion for driving talent and creating a successful team culture.
* The ability to resolve challenges and build trust between the full store team.
* Set clear objectives that link directly to each department that are aligned with Morrisons priorities.
* The power to create a culture that fosters and values collaboration.
We are an equal opportunities employer and welcome applications from all sections of the community.
About Us
Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials and a great service. The UK’s 4th largest supermarket, we provide value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. We invest in our colleagues and industry-leading training programmes to help them reach the top.
#J-18808-Ljbffr