Job Title: Mobile Support Services Team Manager
Location: Richmond, North Yorkshire
Compensation: From £40, Dependent on Experience + Benefits
Role Type: Full time / Permanent
Role ID: SF
Lead the Future of Operational Excellence in Defence Engineering
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Mobile Support Services Team Manager at Catterick, near Richmond, North Yorkshire.
The role
As a Mobile Support Services Team Manager, you’ll have a role that’s out of the ordinary. You’ll act as the key link between frontline teams and senior management, ensuring information flows smoothly, performance is accurately reported, and continuous improvement is embedded across operations. This role places you at the heart of a mission that directly contributes to national security—while also giving you space to grow, develop your leadership capability and strengthen your career in defence, aerospace and engineering.
Day‑to‑day you’ll be:
1. Managing and coordinating mobile support services to ensure safe, efficient and compliant delivery.
2. Supporting supervisors by taking ownership of complex administrative, reporting and compliance tasks.
3. Analysing and reporting high‑level operational data to inform decision‑making.
4. Driving continuous improvement through lean management techniques and process optimisation.
5. Collaborating with internal teams and stakeholders to maintain high standards across quality, safety and production.
This role is full time, 37 hours per week and is based on site at Catterick
Essential experience of the Mobile Support Services Team Manager:
6. Training or experience in lean management and continuous improvement.
7. Strong capability with MS Office applications, Outlook, SharePoint and ERP systems.
8. Experience in data analysis and reporting tools (e.g., Excel, Clarity).
9. Ability to manage operational workloads and support multi‑disciplinary teams.
10. Experience in a compliance‑focused or operational support environment.
Qualifications for the Mobile Support Services Team Manager:
11. Minimum Level 2 qualification (e.g., Apprenticeship, NVQ, GCSE) or equivalent workplace experience
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at .
What we offer
12. Generous holiday allowance
13. Matched contribution pension scheme, with life assurance
14. Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
15. Employee shopping savings portal
16. Payment of Professional Fees
17. Reservists in the armed forces receive 10-days special paid leave
18. Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
19. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Babcock
We’re Babcock — a global FTSE organisation with over 26, people working together to make a difference.
Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We call that lifetime engineering.
Join us and see how far we can go, together.
We are a disability confident committed employer.