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Credit control officer

Portsmouth
Coyles
Control officer
Posted: 11h ago
Offer description

About the Role: One of my local government clients is looking for an experienced Credit Control Officer to join a well-established local authority finance team. This is a key role within the Income and Payments section, responsible for managing the recovery of income billed through the sundry debtor ledger. You will be part of a supportive team, working on accounts related to council services such as licensing, commercial rents, school facilities, professional fees, and other service charges. Key Responsibilities: * Proactively manage a personal ledger of accounts to recover outstanding income * Chase overdue payments in line with agreed payment terms * Monitor and resolve customer queries in a timely manner * Liaise with other internal departments to support resolution of disputed charges * Issue reminder letters, emails and telephone calls as part of the collection process * Record all actions and correspondence accurately on the system * Produce aged debt and performance reports for management review * Process payments via phone and update systems accordingly * Support the preparation of monthly reports and reconciliations About You: * Proven background in credit control or debt recovery * Experience working in a public sector or local authority setting preferred * Knowledge of fin...

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