We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview To provide confidential secretarial support to the specialist clinical teams and operational & strategic management group within the PACCT services. Carry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service. To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job Audio/copy/ digital dictation - G2 speech report - typing of correspondence clinic letters and discharge summaries accurately and within time limits set by departmental standards, thus requiring excellent keyboard skills, knowledge of medical terminology and secretarial procedures. Audio/copy – Digital dictation - typing of any other correspondence as required. Correspondence, letters and discharge summaries can relate to all aspects of medicine and the ability to learn and use initiative is necessary. This will sometimes involve typing letters of a distressing nature. Support the PACCT clinic co-ordinator with the booking of appointments within a timely manager and ensuring all patient queries are dealt with professionally and sympathetically. Assist with general administrative duties as required to support cross area working within the department travelling between sites as necessary. Provide secretarial support to consultants and the provision of general support throughout the department as and when necessary. The provision of support to specialist nurses as and when required. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications And Knowledge Essential criteria Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing and task related problem solving - acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience Audio Typing Keyboard skills to RSA II or equivalent Basic knowledge of medical terminology Computer literate with good understanding of software programmes Desirable criteria RSA III or equivalent Knowledge of Health Board policies and procedures Experience Essential criteria Experience of working in a secretarial or administrative post Desirable criteria NHS Experience Experience of working as a Medical Support Secretary Skills and Attributes Essential criteria Possess excellent communication /telephone skills Ability to work with staff at all levels Effective organisational and time management skills, able to cope with pressure during busy periods Desirable criteria Ability to speak Welsh