Role overview
Wednesbury, Birmingham Customer Service Centre. Permanent, Full Time, Grade 3. Salary £28,000‑£34,000 per annum depending on experience plus quarterly bonus.
Shift pattern – average of 41 hours per week, 5 on 7 (some Saturdays on a rostered basis). No Sundays.
Counties/areas recruiting in: Midlands.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Position
We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry‑leading NPS and world class 1st‑visit fix rate! As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2‑4 months, when you can look forward to every day being an adventure. A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.
Responsibilities
* Testing, diagnosing and fixing white goods in our customers’ homes.
* Providing and implementing technical knowledge across a range of white‑goods appliances.
* Driving a company van and managing your own day effectively.
* Building our reputation as a home services expert.
Requirements
* Repair or installation experience which includes having worked with electric or electro‑mechanical products (e.g. field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training).
* Electrical knowledge: demonstrable basic competence both in theory and practice.
* A passion for delivering great customer service.
* Ability to handle heavy White Goods (washing machines, dishwashers, etc.).
* A full valid UK driving licence with no more than 6 penalty points.
Benefits
* First‑class induction and ongoing learning.
* Performance‑related bonus paid quarterly.
* Product discounts across the latest tech.
* A range of wellbeing initiatives.
Why join us
Join our Trainee White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process. If you need any additional assistance with your application, please email careers@currys.co.uk and we’ll do our best to help.
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