<div><h3>Business Manager – Travel Retail (Beauty)</h3><p><b>Sector:</b> Luxury Beauty & Cosmetics</p><h3>The Opportunity</h3><p>We are seeking a commercially driven and inspirational Business Manager to lead a flagship beauty counter within a fast-paced travel retail environment. Representing a globally recognised brand, you will be responsible for driving performance, elevating service standards, and delivering an exceptional customer experience to an international audience.</p><p>This role is highly hands‑on and customer‑facing, requiring strong leadership, energy on the shop floor, and a passion for artistry and service.</p><h3>Key Responsibilities</h3><ul><li>Lead and develop a team of makeup artists and sales advisors, creating a high‑performance and service‑led culture</li><li>Drive sales across all KPIs including ATV, UPT, conversion, and daily/weekly targets</li><li>Maintain a strong presence on the shop floor, leading by example through customer engagement and makeup artistry services</li><li>Deliver personalised consultations, adapting approach to suit a diverse, international clientele</li><li>Build and nurture a strong clienteling culture, capturing customer data and encouraging repeat business</li><li>Analyse trading performance and implement strategies to maximise sales opportunities in a high‑footfall environment</li><li>Ensure exceptional standards across visual merchandising, stock management, and operations</li><li>Plan and execute in‑store events, animations, and product launches to drive engagement and footfall</li><li>Manage rotas, staffing, and daily operations in line with trading demands</li><li>Collaborate with internal stakeholders and airport partners to optimise performance and visibility</li></ul><h3>About You</h3><ul><li>Proven experience in a beauty retail management role, ideally within luxury or travel retail</li><li>Strong commercial awareness with a track record of delivering against targets</li><li>Passionate about makeup artistry, skincare, and delivering exceptional service</li><li>A confident and hands‑on leader who thrives in a fast‑paced, high‑energy environment</li><li>Skilled in coaching, developing teams, and driving performance through clear direction and feedback</li><li>Experienced in working with high volumes of customers and maintaining service standards under pressure</li><li>Excellent communication skills with the ability to connect with a wide range of customers</li><li>Flexible and adaptable to the demands of a 7‑day trading environment</li></ul><h3>Why Join</h3><ul><li>Join a globally recognised and innovative beauty brand</li><li>Work within a dynamic, fast‑paced travel retail environment</li><li>Opportunity to combine artistry, leadership, and commercial impact</li><li>Strong training, development, and progression opportunities</li></ul></div>