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The Delta Hotels by Marriott Swindon has an exciting opportunity for a Coordinator to join our Events Department.
Delta Hotels is one of the
fastest growing brands and is now the UK’s largest brand. Come and join us to
be part of our team! Our mission: Simple Made Perfect.
Do you have excellent customer service skills and are looking for your next challenge or future career? If so, The Delta Hotels by Marriott Swindon offers an exciting and rewarding opportunity for you to develop the skills to become an Events Coordinator.
Salary: £12.90 an hour plus quarterly bonus plan (after successful completion of probationary period).
The successful candidate will work collaboratively as part of a small Events Department, reporting to the Senior Events Manager, responding to enquiries from our national sales team, to develop knowledge of booking events at our hotel.
Previous event experience is beneficial but not essential, as training and development opportunities will support you in proactive research, account management, supporting show rounds for potential bookings, and completing on-property bookings via our system. If you have administration experience, an enthusiastic approach, and a willingness to learn, please apply to join the Delta Hotels by Marriott family, where you can be inspired and discover your future.
Main Duties:
1. Ownership for managing and converting assigned enquiries.
2. Coordination of all customer requirements, including communication and detailing events verbally and in writing, up to handover to operations on the event day.
3. Work with the Sales Executive and Sales Event Manager to support menu planning, food presentation, meeting room setups, audio-visual, and banquet standards.
4. Ensure correct use of systems to maintain booking integrity, consistency, and accuracy.
5. Selling to a pre-determined event and group strategy.
6. Work within brand standards and system processes.
7. Generate revenue and deliver excellent guest service.
8. Support Sales Executives in compelling show rounds to secure business.
9. Proactively re-engage previous customers and event bookers for future opportunities.
Benefits include:
* Discounted stays at Marriott hotels worldwide.
* Free use of Leisure Club facilities.
* 20 holiday days, increasing with service length.
* Benefit Hub access for discounts, rewards, and perks.
* Free meal on shift and parking.
* Cycle to work scheme.
* Service awards and recognition gifts.
* World-class training and development with unlimited career opportunities (international and local).
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