Bela Recruitment is currently seeking an IT Support Engineer / Technician to work in Dungannon, Northern Ireland. The Company A fantastic local employer. This is an office-based job (non-factory), where you will be supporting a business with a variety of IT functions, ranging from diagnosing issues, problem solving hardware, software & network issues, setting up new users, system updates or support staff on tech needs. Responsibilities Support the business with all IT matters. Provide IT support to all staff diagnosing IT issues and problem solving. Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs. Assist with testing new developments and systems within the company. Assist with setting up, maintaining, or moving IT hardware as and when required. Ensure users comply with ISO27001 Information Security tasks and processes. Updating training materials, producing user friendly documentation, inventory control, and asset tracking. Requirements You will ideally have an IT Degree, Higher Level Apprenticeships or Similar OR An IT related subject qualification with 2 years experience in an IT support role Willing to work onsite min 4 days per week (39 hours) Must hold a full UK driving license and has own transport for getting to and from work and other local sites. Good problem-solving skills, communication skills and team player. * You MUST live within a reasonsable distance to Dungannon already, No Visa Sponsorship available. Rewards Salary £28,000 - £32,000 Hybrid working 1 day per week Working for a fantastic local employer. Early finish Fridays Pension Paid Holidays Onsite Parking Career progression opportunities Training & Development Opportunities How to Apply Click on Apply button & send your cv to Jason Corr at Bela Recruitment, or you can contact me at All applications will be strictly confidential and no cvs will be sent to any employer without your permission. Skills: IT Support Hardware & Software Support Benefits: See advert