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Key accounts director

Leeds
Mercia Group
Account director
€100,000 a year
Posted: 19 May
Offer description

Location: Home‑based with UK travel

Salary: Package of £100k+ (including base salary, commission, and car allowance)

Contract Type: Full Time, Permanent

What We Can Offer You: 25 days annual leave (pro‑rata for part‑time and fixed‑term roles), additional holiday purchase, hybrid working, life assurance, Vitality private healthcare, subsidised gym memberships, cycle‑to‑work scheme, discount vouchers and access to wellbeing resources


Why We Want You

Mercia Group, part of Wilmington plc, is looking for someone who can build strong, lasting commercial relationships and translate those into meaningful, long‑term revenue. You likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you are experienced at handling complex conversations and applying sound commercial judgement in environments where credibility matters.

You take a considered, consultative approach to sales: you invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value‑led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop and convert new business opportunities.


Key Tasks And Responsibilities

* Drive the growth and retention of revenue across your portfolio.
* Develop and leverage commercial and strategic partnerships to contribute to Mercia’s wider growth strategy.
* Work closely with a designated Client Success Manager to ensure world‑class service for strategic clients and partners.
* Build and maintain strategic B2B partnerships; demonstrate solution‑selling expertise in regulated industries (accountancy, legal services, or education).
* Manage your time and workload efficiently to meet activity targets.
* Line‑manage and support a small team of Key Account Managers.
* Prioritise activity across your portfolio to maximise the potential and long‑term value of each account.
* Negotiate commercially with clients, partners and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary.
* Build and maintain a pipeline of opportunities that grows year on year.
* Collaborate with the product division on new solutions, pricing and go‑to‑market materials.
* Support the wider sales team in commercial negotiations, proposals and client contracting.
* Accurately capture and record client and partner interactions in Salesforce and other systems.
* Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention).
* Log client feedback, requests and insights with the Product Department.


What We’re Looking For

* Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training.
* Demonstrable experience managing a portfolio of high‑value key accounts – typically up to 30 clients – with a clear focus on retention, growth and long‑term value.
* Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board‑level stakeholders and executive decision makers, both internally and externally.
* Previous experience in line‑managing and coaching a Key Accounts or senior sales team.
* A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer‑term growth.
* A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling.
* A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function.
* Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London.
* Previous sales experience in the accountancy industry is a plus.
* The successful candidate must have permission to work in the UK.

As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”.

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