An opportunity has arisen for a pro‑active and motivated individual to join the Derby Acute Medicine Business Unit (DAMBU) Management Team at University Hospitals of Derby and Burton NHS Foundation Trust as Service Coordinator for Acute Medicine and Accident and Emergency (A&E).
DAMBU sits within the Division of Medicine and incorporates several front door medical services: A&E, Medical Assessment Unit (MAU), Medical Same Day Emergency Care (mSDEC) and Bed Bureau.
We are looking for a Service Coordinator with excellent communication skills, organisation skills and enthusiasm to lead and support services.
This is an exciting role which would be ideal for someone wishing to gain operational management experience and develop their leadership abilities. The role will work within the DAMBU operational team and will be responsible for the day‑to‑day coordination and efficient running of services as well as supporting the delivery of key performance targets.
You will be joining a dynamic, friendly and effective operational management team; committed to delivering high quality care to patients, improving our services and supporting and developing staff.
This role will be based at the Royal Derby Hospital (RDH).
Main duties will include:
* Play a key role in the operational management of the Business Unit; working closely with clinicians and non‑clinical teams to ensure that systems and processes are in place to deliver care of the highest quality to patients in our communities.
* Ensure the effective delivery of services by providing leadership, support and guidance on operational related issues.
* Support services in the delivery of local and national performance targets (e.g. A&E 4 hour performance) and will navigate the Trust Patient Access Policy to support service provision.
* Involved with resolving PALS queries and with the initial stages of incident investigation and complaints which will require you to ensure good governance within defined time frames.
* Develop and provide a variety of reports to the Deputy General Manager and General Manager to be presented to senior Trust Management Meetings.
Closing date of applications: 5 April 2026
Interview date: 17 April 2026
This position is offered as a secondment. Accordingly, you are required to consult with your manager and obtain approval prior to submitting your application.
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On‑going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
* We see on average 4,810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2,077 per week.
* An average of 1,115 patients are seen in A&Es across our network every day – 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship. Impacts of the changes to the UK immigration policy | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
This advert closes on Sunday 5 Apr 2026
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