The Clinical Support Division are looking to employ a Business Administration Apprentice to work within the Referral Management Centre and Outpatient Reception.
This is a great foundation from which to start a career in business administration. You will be provided with full training whilst gaining a Level 2 & 3 Business Administration qualifications.
Main duties of the job
You will receive training and become competent in all areas of the administration function within the Referral Management Centre and Outpatient Reception clerking roles.
The general roles include production of letters and reports, data entry, dealing with telephone calls and laminating, photocopying and other general office duties.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Education & Qualifications
* GCSE English and Maths
* Good Literacy and numeracy skills
* Demonstrates a commitment to further learning and personal development
* GCSE in IT or equivalent
Skills, Knowledge & Abilities
* Knowledge of Microsoft Office
* Basic IT skills
* Ability to communication effectively both orally and written
* Aware of importance of quality, Dignity and rights
Experience
* Experience of prioritising own work
* Experience of working in a customer facing role
* Experience of working in a busy office
* Experience of working in an administration based role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Deputy General Manager Outpatients Patient Access
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