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Implementation lead - south

Eastbourne
NHS BUSINESS SERVICES AUTHORITY
Posted: 25 August
Offer description

Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in delivering the Future NHS Workforce Solution. This solution will build upon the success of the Electronic Staff Record (ESR), the HR and payroll system for the NHS that processes £55 billion annually for 7% of the UK's workforce. If you have experience in digital transformation, strategic leadership in complex environments, and workforce management, this exciting role might be for you.

You'll lead a team dedicated to supporting NHS organisations in their workforce transformation. This role is not just about implementing a new system but enabling the NHS workforce to thrive in a modern, digital environment and supporting long-term organisational change. Please note that all roles require travel across NHS regions as needed.


What do we offer?

* Hybrid working with flexibility to work predominantly from home, with options for office-based work based on preference or business needs.
* 27 days leave (increasing with service) plus 8 bank holidays.
* Opportunities for development.
* Active wellbeing and inclusion networks.
* Excellent pension scheme.
* Various salary sacrifice schemes.
* Employee Assistance Programme offering 24/7 support for you and your loved ones.


Key Responsibilities

1. Lead the optimisation of the current workforce solution across NHS user organisations.
2. Conduct annual assessments of the workforce solution to identify optimisation opportunities aligned with strategic objectives.
3. Maintain a thorough understanding of ESR to influence stakeholders and ensure benefits are realised.
4. Support the Senior Implementation Leads in developing the Readiness and Implementation team, setting strategic goals and ensuring resource availability.
5. Deliver comprehensive support to organisations, helping overcome barriers and securing senior leadership buy-in.
6. Develop frameworks to assess organisational readiness for solution optimisation and future implementation.


Candidate Profile

We seek someone with a deep understanding of workforce systems, service delivery, and optimisation within complex organisations. You should have leadership experience, stakeholder influence skills, and the ability to manage large projects. Excellent communication, data analysis, and strategic thinking are essential.

At NHSBSA, our work matters. We manage the NHS Pension scheme, process prescription payments, and more. Our services impact millions of lives, and we are committed to a values-driven, inclusive, and flexible working environment. Join us to help deliver excellence to the NHS and make a difference in people's lives.

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