Who you are
* You're a commercially savvy, relationship-oriented professional who thrives on making things happen
* Whether you're managing complex negotiations or influencing business decisions, your ability to engage, collaborate and deliver is second to none
* You bring a forward-thinking approach and love the idea of shaping how supplier relationships work within a fast-growing, innovative business
* Category Strategy & Ownership – You've led supplier strategies across areas such as Financial Services, managing significant spend and influencing how the business engages with its partners
* Supplier Management – You have hands-on experience with performance-driven supplier management and understand how to leverage supplier partnerships for innovation and improvement
* Contract Management – You're comfortable navigating and managing contracts, from negotiation through to renewal and performance enforcement
* Procurement & Risk Knowledge – You understand procurement processes, contractual terms, and how to mitigate risk while balancing commercial outcomes
* Experience in Financial Services – Ideally, you've worked in or with regulated environments and understand the need to align supplier practices with compliance and risk standards
* Communication & Influence – You can communicate effectively with a wide range of stakeholders, presenting insights clearly and confidently, and leading productive conversations that align supplier activities with business goals
What the job involves
* As a Supply Relationship Manager at Policy Expert, you'll be stepping into a pivotal role that combines strategic thinking with operational execution
* As we scale our business and supplier needs evolve, this is an exciting opportunity to influence the development of our supplier relationship strategy and drive tangible business value
* This role is more than just procurement support
* You will lead the relationship management of our critical external suppliers, ensuring contracts, performance, and strategic alignment are all optimised for mutual success
* From managing contract renewals and overseeing supplier reviews to driving continuous improvement and innovation, you'll be at the centre of how we partner for success
* You will act as the key link between Policy Expert and our external partners, including technology vendors, service providers, and professional services
* You'll work closely with the wider business to ensure supplier partnerships support our strategic goals, deliver cost efficiencies, and reflect our values including ESG and risk management standards
* Own and manage key supplier relationships, acting as the primary point of contact and strategic liaison
* Lead quarterly business reviews, supplier performance tracking, and contract management activities
* Partner with internal teams to ensure supplier agreements meet operational needs and strategic objectives
* Identify, initiate, and pioneer change and innovation initiatives across supplier categories
* Lead commercial negotiations, including contract renewals and changes in commercial terms (e.g. cost, SLAs, terms)
* Monitor and analyse supplier performance metrics, producing reports and insights for senior stakeholders
* Continuously improve supplier governance processes and support the development of a long-term supplier strategy
The application process
* We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful
Benefits
* We match your pension contributions up to 7%
* Private medical & Dental cover
* Learning budget of £1,000 a year + Study leave (with encouragement to use it)
* Enhanced maternity & paternity
* Travel season ticket loan
* Access to a wide selection of London O2 events and use of a Private Lounge
* Employee Wellbeing Programme
* Prayer room in office