Job overview
The opportunity has arisen for a Band 3 Support Secretary within Dermatology, Place based Medicine (KGH).
This Role will require excellent organisational, communication and interpersonal skills.
Audio typing skills and a working knowledge of Microsoft Word and Excel are essential.
An understanding of medical terminology is desirable and previous experience of Medway is advantageous although not essential as training will be provided together with training on the Digital Dictation system.
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* Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
* Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
* Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
* Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
* Ensure all patient notes and reports are organised to enable prompt return to the filing section.
* Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
Working for our organisation
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
Detailed job description and main responsibilities
* Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
* Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
* Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
* Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
* Ensure all patient notes and reports are organised to enable prompt return to the filing section.
* Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
* Ensure maximum data accuracy of patient data at all times.
* Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
* Maintain confidentiality at all times.
* Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
* Support patients, GPs and consultants departments etc., by handling clerical duties as allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).
* Assist or participate in the training of staff, including temporary staff.
* Deputise/cover for the Medical Secretary during periods of sickness and annual leave subject to service requirements.
* Undergo an appraisal with your line manager annually which will enable you to develop an appropriate training and development plan to suit both your personal and professional needs
* Ensure that all mandatory training, i.e. Fire lectures and refresher days are updated as required and in line with Health and Safety policies
* Participate in relevant events as required.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Important Information
Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.
Correspondence regarding your application will be sent to you via a TRAC system account.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
Appointments will be made on merit.
In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training record.
If you need to have a Disclosure Barring Service (DBS) check, as a requirement of the role, you will be required to repay the cost of obtaining a DBS check (£49.50) and this amount will be reclaimed from your first salary. From 1st February 2019 all new starters to the Trust are required to join the DBS update service as per Trust DBS Re-checking Policy which has an annual cost of £16. New employees who do not join the update service will be required to pay £49.50 for a new DBS check in 3 years time.
Please note that news starters with KGH are subject to a six month probationary period.
Please ensure that the information you provide on your application form is correct, accurate and that nothing has been omitted. Any information that is stated in your application form in relation to qualifications/training courses/work/education experience/references must be able to be evidenced. Failure to do so may result if your offer being withdrawn.
"Safeguarding is everyone's business. KGH considers Safeguarding a priority amongst its citizen's and a key value for all employed to the service."
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.