Join to apply for the National Account Manager role at ADZ Dagitim LTD.
We are seeking a highly versatile, professional, self-motivated, and driven individual to join our National Accounts team. Responsibilities include retaining and growing existing clients, building relationships, reviewing and renewing contracts, and negotiating prices.
This role involves overseeing Area Service Managers for select sites and requires flexibility for national travel, mainly within the London area. The ideal candidate will have excellent people, planning, and organizational skills, with a hands-on approach and a can-do attitude, handling tasks from customer service to administration.
The Company
Johnsons Hotel Linen specializes in supplying the corporate 4-star market and budget hotel sector. We are looking for a Customer Service Manager to support our busy, challenging environment. This hands-on role involves supporting the business and ensuring smooth operations within a small team.
Responsibilities include:
* Representing the Company positively during client visits and building strong relationships.
* Supporting the Senior Account Director with client account management, including review meetings.
* Retaining and expanding our national client portfolio.
* Negotiating pricing and contract renewals.
* Managing hotel linen customer accounts, including reporting and coordination.
* Providing customer support, training, and onboarding.
* Attending service review meetings and coordinating site visits.
* Managing account closures and drafting proposals and contracts.
* Reporting on activities and issues regularly.
Benefits include:
* SAYE scheme
* Pension
* Free Life Assurance
* EAP
* Long Service Awards
* 24/7 GP Helpline
* Discounted gym membership
* Comprehensive onboarding and training programs
* Referral schemes
* Health4All Scheme
* Extra Mile Awards
* Baby Boxes
* Free onsite parking at most sites
Job Type: Full-time
Schedule: Monday to Friday, with weekend availability
Seniority level: Entry level
Employment type: Contract
Industry: Marketing Services
This job is active and accepting applications.
#J-18808-Ljbffr