A not-for-profit financial organisation in Crawley seeks a Head of Claims to lead the strategy and delivery of Retirement and Specialist Claims. The role focuses on providing seamless customer experiences through proactive leadership and innovative solutions, including AI and automation. Ideal candidates will have proven experience in claims and financial services operations, along with strong skills in stakeholder management and regulatory compliance. The organisation values fairness and offers a range of benefits, including generous pension contributions and extensive development opportunities. #J-18808-Ljbffr