Overview
Your day-to-day role will be supporting our team with first line queries from all stakeholders in relation to people, payroll & recruitment queries and support requests. Our aim is to provide advice and guidance that is timely, professional, accurate and confidential - in line with our 'EACH model framework'. You will also play a pivotal part in carrying out HR, payroll, pension and recruitment related tasks within the People Services Team.
Our People Services Team sits within our wider People and Culture service. We strive to provide a comprehensive range of HR & Payroll related services across our diverse workforce. It\'s fast paced work, in a constantly changing environment where a flexible approach is required. The successful candidate will play a key role in People Services, ensuring that they and the team provide a high standard of customer service to key stakeholders. This role can be demanding and is always busy. You will receive full training and support from friendly experienced staff.
We are seeking a full-time, permanent team member to join our People Services Team, with the possibility of a further fixed-term vacancy also becoming available.
Why join us?
You\'ll be part of a friendly, supportive team at the heart of our people services-where your work truly makes a difference. Every day brings variety, learning and the chance to build strong HR and payroll skills in a fast paced, evolving environment. We\'ll provide full training, ongoing support and opportunities to grow, while you bring your curiosity, adaptability and drive to deliver great service.
Our team have a blended approach with working arrangements. There could be a mixture of home/office-based working - this will be dependent on the needs of the services you support.
Requirements
* Experience in HR, payroll or customer services (advantageous).
* An understanding of HR/Payroll policies and how to process employment data.
* The ability to handle sensitive and confidential information.
* Strong data entry accuracy and excellent communication skills.
* Confidence in building effective relationships and delivering great customer service.
* High organisational skills, with strong attention to detail and good time management.
* Initiative, problem solving skills and works well as part of a team.
* A curious, enthusiastic and committed mindset to providing an efficient support service.
* Flexible and adaptability when working with a diverse range of services.
* Being comfortable in a busy, fast paced environment with varied demands.
* A proactive, Solutions focused approach.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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