Job Description
This hybrid role offers a great balance of home and office working. You'll join your colleagues in your local office at least 2 days a week.
As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people
Joining us as an Internal Communications Specialist
You will showcase your confident communication skills and creative storytelling to deliver impactful internal projects. You will join a collaborative, fast-paced team where you can grow your career while helping connect, inform, and engage colleagues across the business.
You'll receive a salary of up to £45,000p/a, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
* Craft clear, engaging content that brings business strategy to life for all employees
* Manage and maintain internal communication channels, including the intranet, newsletters, and town halls, ensuring content is timely, relevant, and inclusive
* Plan and support internal campaigns and events, both digital and in-person, to align employees with business goals and culture
* Champion inclusive communications for remote and hybrid teams, ensuring all employees feel informed, valued, and connected to the organisation
What you'll bring to the role
You will have proven internal communications experience with the ability to confidently engage employees through clear, compelling content. You'll also have:
* Strong writing and storytelling skills, turning complex strategy into accessible, engaging messages
* Hands-on channel management of intranets, newsletters, and digital tools to keep communications fresh and inclusive
* Experience supporting senior leaders, aligning communications with business goals and culture
* Ability to engage remote and hybrid teams, ensuring everyone feels informed and connected
Diversity, Inclusion & Belonging
We're a Times Top 50 Employer for Gender Equality. We're endorsed by WORK180 and we're a partner of Diversifying. We have pledged our commitment to the Armed Forces Silver Covenant, Care Leaver Covenant and we're a Disability Confident Leader. Working together with our Employee Communities, we're wholly committed to ensuring that our people's voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you'd like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Qualifications
* Confident with O365, video platforms, and CMS tools
, with a willingness to learn new tech
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at We want to help