Job Description
Associate Product Manager (Aftersales) (Assembly, Bristol, United Kingdom)Closing Date: Monday 1st September 2025Location(s): Birmingham, Bristol, London Flexible WorkingThe BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. The ScopeSitting within the Financial Services, After Sales & Security team as part of the wider Consumer organisation. They define and deliver stand out products to ensure momentum and value growth for EE's Consumer business. The Associate Product Manager (Aftersales) will play a key role in the delivery and optimisation of EE’s aftersales portfolio, including key areas such as device trade in, insurance and repairs.
Working across internal teams and external partners they will ensure our products are competitive, compliant and customer focused. They will coordinate activity across multiple touchpoints including customer journey testing and service delivery, while supporting new product launches and campaign execution.What you’ll be doingDriving the performance and delivery of Aftersales propositions across device trade in, insurance, repairs, and other key services, supporting the overall After Sales Strategy and ensuring it drives value add for customers and EEManaging the weekly product performance and customer journe...