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Term: Permanent Working hours: 09:00 - 17:00, Monday to Friday Department: Credit Control Location: Liverpool The Firm
Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than people including partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.
Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.
The Department
Job role: Credit Controller
Hours: 09:00 – 17:00, Monday to Friday (35 hours per week)
As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment ’ and ‘Best UK employer for Flexible Working Award ’, we are happy to consider flexible working opportunities to help you balance your work and home life.
Department: Finance – Credit Control
Location: Liverpool
Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.
Here are some examples of what we offer:
1. 25 days’ annual leave
2. Birthday privilege day and Christmas shutdown
3. Holiday buy, sell and carryover scheme
4. 2 charity volunteering or pro bono days
5. Flexible, agile and home working
6. BUPA
7. Permanent health insurance
8. Flexible pension scheme
9. Medicash
10. EAP with access to counselling
11. Enhanced family leave policies
12. Access to 10 days fully subsidised emergency or back-up care per year
13. Life assurance
14. Annual travel season ticket loan
15. Dress for your day policy
16. Bespoke training and development opportunities
17. Financial contribution towards home working equipment
Role overview
Introduction to the role:
We have an exciting opportunity for a Credit Controller to join the Credit Control team in our Liverpool office. You will work closely with the wider Finance department and teams from across the firm’s three core divisions: Business Services, Healthcare and Marine.
You will be responsible for managing debt levels on your own set of accounts and work closely with the legal teams to reduce overall debt. You will also be responsible for carrying out daily/monthly tasks, dealing with incoming queries and maintaining client records.
This role will give you the opportunity to work with large national/international corporate clients and will present different challenges on a day to day basis
Key responsibilities:
18. To manage and maintain debt to an acceptable level within your own portfolio of work
19. Participate in clearing aged debt to achieve Hill Dickinson DSO (Days Sales Outstanding) target
20. Reduce overall debt greater than 12 months
21. Provide an excellent service to our clients (internal and external)
22. Arrange and facilitate regular meetings with Partners and Fee Earners to discuss aged debt
23. To attend and participate in team meetings
24. Visit other UK offices to build and maintain strong relationships with Partners and Fee Earners
25. Utilise automated debt chasing and work through daily tasks
26. Identify areas for improvement and implement changes where necessary
27. Good overall knowledge of taking legal action, making business decisions on whether it is cost effective to sue the client
What we are looking for:
Essential:
28. Demonstrable proven experience in a credit control environment in previous role with knowledge of credit control activities
29. Experience of working in a Law Firm
30. Good analytic and problem solving skills
31. The ability to manage and maintain own portfolio of work
32. Understanding of other finance functions
33. Good negotiation skills
34. Aptitude to deal with people at all levels
35. A calm and professional manner
36. Sound IT skills across a broad range of applications including MS Excel
37. Organised individual with good attention to detail
38. Ability to work well under pressure, multi-task and ensure deadlines are met
39. Ability to be assertive when handling difficult situations or people
40. Excellent communication skills both verbal and written
41. Ability to work effectively as part of a team
42. Ability to use initiative, taking a proactive approach to working
Desirable:
43. Experience using Aderant including the collections module
44. Advanced Excel skills
45. Experience dealing with overseas clients and multi-currency invoices
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