What's involved with this role: JOB TITLE: Housing Solutions Officer REF: K&C 5277555 Pay rate: £20.86 per hour PAYE Contract Type: Temporary, Anticipated 3 months Working Arrangement: TBC, assume office and community based Basic DBS needed for this role In order to apply for this role you will have previous experience of supporting homelessness with a strong awareness of issues and initiatives facing local authority housing. Knowledge of relevant Lettings, Homelessness and Housing Act legislation including security of tenure and private tenants’ rights is also essential. The role: On behalf of a local council, we are seeking a Housing Solutions Officer to actively prevent or relieve homelessness for residents experiencing health & wellbeing issues, that are threatened or homeless in a timely fashion, and reduce the use of temporary accommodation used by the Council. This will include ensuring that up to date information is available and management of partnerships with key stakeholders and community are positively maintained. Key Responsibilities: Provide specialist advice & support to the residents and other stakeholders, to resolve issues relating to their housing needs by providing rapid, effective, and efficient responses to referrals received Assess, investigate and verify applications from residents, who would like to join the Housing Register under Part VI of the Housing Act 1996 and the Council’s Allocations Scheme on an allocated casework basis Assess, interview and verify applicants who want to make an application under Part VII of the Housing Act (1996) Determine what duty, if any, is owed to the household under the Homeless Reduction Act (2017) and the Housing Act (1996) Ensure that the Council fulfils its responsibilities in line with the Councils’ statutory duties under the Homelessness Reduction Act 2017 and provide reliable data and information for the Council and the Department for Communities and Local Government on the outcome of customer journey’s Explore and explain the various housing pathways available to residents including Affordable Ownership, Local Lettings, Mobility Transfer Scheme, Mutual Exchange, Private Rented Scheme, Home-Swapper and Homefinder. What the client is looking for: Thorough understanding of Central London housing issues and an understanding of access to social housing locally. Awareness of issues and initiatives facing local authority housing. Knowledge of relevant Lettings, Homelessness and Housing Act legislation including security of tenure and private tenants’ rights A good knowledge of services, benefits and support available to applicants experiencing housing problems A good understanding of Local Housing Policy Experience of providing an effective advice service to members of the public Experience of implementing an equality and diversity approach to service delivery Experience of working in a team Experience of effective record keeping including electronically to a high standard Experience of successfully working to performance targets and deadlines How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. AD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.