Outpatients Administrator, Band 3
The closing date is 13 May 2026
We are seeking an experienced secretary to join the secretarial and administrative team at the Vascular Laboratory. The position offers excellent opportunities for a motivated and diligent individual to provide efficient and timely administrative and secretarial support to the department, assisting with all aspects of patient access to meet the service's needs.
Main duties of the job
To provide administrative and secretarial support to ensure the smooth operation of Vascular Laboratories, including patient access, appointment bookings, and serving as the reception point of contact.
To efficiently coordinate all administrative tasks supporting the Specialist Vascular Secretary Lead, while maintaining the ability to work independently within the boundaries of the job description.
The post holder will be expected to communicate effectively with a variety of internal and external stakeholders daily, including patients and their relatives, medical staff, GPs, members of the public, and company representatives. They must exercise initiative and demonstrate excellent interpersonal skills to ensure that all contact remains sensitive, empathetic, and courteous.
About us
The Vascular Laboratory team works closely with Vascular Consultants, Consultant Radiologists, Vascular Access Nurse Specialists, and Vascular Nurse Specialists as part of a multidisciplinary team in the Department of Vascular and Endovascular Surgery. The Vascular Laboratories are spacious, air‑conditioned, and well‑equipped with five Philips EPIQ 7, one Philips EPIQ 5, and Philips InnoSite ultrasound machines. We utilise an electronic reporting system alongside CRIS/PACS. We also have a dedicated office space separate from the scanning rooms.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county. Our workforce of nearly 8,000 staff members provides high‑quality emergency, elective, and specialist care across various clinical areas. We are a centre of excellence for stroke care, oncology, and trauma. We offer a wide range of opportunities and benefits in a genuinely supportive working environment, including but not limited to a generous annual leave allowance, excellent bank rates, access to the NHS Pension Scheme, discounts at local shops, restaurants and services, access to our health and well‑being hub, flexible working options, and discounted public transport.
Job responsibilities
Key responsibilities:
The post holder will work independently and make decisions within their scope, consulting their line manager or Specialist Vascular Laboratory Secretary Lead as necessary.
You should have previous experience in medical secretarial and administrative roles, preferably within a healthcare environment. It is vital that you possess strong IT skills, a good level of general education, and extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email, and internet), along with advanced typing and word‑processing qualifications or skills.
You will have excellent communication, interpersonal, and organisational skills. It is essential that you are flexible, able to take initiative, and work both independently and as part of a team.
To read more information about the advertised role and its main duties and responsibilities, please open the Job Description and Person Specification located under the supporting documents heading.
Qualifications
* GCSE Maths and English A‑C or equivalent
* Good keyboard skills/secretarial experience to include Word and Excel.
* Medical Terminology qualification or equivalent level of working experience with medical terminology
Experience
* Previous administration and/or secretarial experience
* Healthcare / NHS Trust experience
* Experience in working with TrakCare, CRIS, PACS and P2P systems
Knowledge and skills
* Proficiency in the English Language
* Extensive use of Office and Outlook, including Word, Excel and PowerPoint, e‑mail and Internet
* Knowledge of data protection and the requirement for confidentiality
* Evidence of clear communication, skills, and the ability to use tact and diplomacy at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Gloucestershire Hospitals NHS Foundation Trust
£25,760 to £27,476 a year (pa, pro rata if part‑time)
Contract
Permanent
Working pattern
Part‑time
Reference number
318‑26‑T0297
Job locations
Gloucestershire Hospitals NHS Foundation Trust
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