Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Ready to take the helm as a leader, manager, administrator, and sales powerhouse? Here's your chance to orchestrate the heartbeat of our hotel, guiding our accommodation and restaurant teams to new heights of excellence. Immerse yourself in our Brand's Talent & Culture ethos while delivering on our promise to guests and exceeding regulatory standards. As the right-hand to our General Manager, you'll ensure every guest experience is nothing short of exceptional. Plus, with the opportunity to embark on cross-functional missions, your impact will extend far beyond our walls.
Main Responsibilities:
* Crafting Unforgettable Guest Experiences
* Mastering the Art of Hospitality
* Empowering Teams and Driving Collaboration
* Meticulous Administration and Financial Oversight
* Championing Sales and Market Engagement
* Talent and Culture Stewardship
Salary: £ Competitive
Contract type: Full time/permanent
Qualifications
* Passionate about guests
* Delivering great service
* Strong level of knowledge and experience across the operations on similar hotel.
* Hands-on approach, is organised and supportive of your team.
* Take initiative
* Reactive to situations as they arise
* Results-driven
* You must have 2+ years experience in a hotel role
* You must have supervisor experience of 1+ year
* Must have the right to work in the UK
Additional Information
What will you get?
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* Recommend a friend scheme
* Employee Advisory Service
* ... And much more !
During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times.
Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.
Job Type: Full-time
Pay: £13.60 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Employee mentoring programme
* On-site parking
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Experience:
* Supervising experience: 2 years (required)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Management: 1 year (preferred)
* Hotel: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: TlIBBSQ
AMRT1_UKCT