ASL Technical is working closely with a new and growing customer to recruit an Order Processing & Despatch Executive to join their operations team. This is an excellent opportunity for a highly organised individual who enjoys managing orders from start to finish and takes pride in delivering a high-quality customer experience. The Role Reporting to the Operations Manager, this role is primarily focused on order processing, with additional despatch and stock management responsibilities. You will play a key part in ensuring customer orders are processed accurately, delivered on time, and meet expected quality standards. Key Responsibilities Order Processing & Despatch Process customer orders from receipt through to delivery and invoicing Liaise with suppliers to produce visual proofs and ensure client branding is used correctly Obtain proof approval from clients prior to production Carry out basic artwork tasks and check client logos are correctly formatted Ensure products are printed to specification and delivered on time Manage quality control and handle any client queries or complaints relating to design, print quality, quantity, packing, or product quality Manage client stock, including restocks, picking and packing orders, and arranging despatch Use the Promotional Office system efficiently and accurately Additional Office Duties Assist with analysing and improving the customer experience, including gathering Google reviews where required Contribute ideas to improve efficiency and support business growth Provide holiday cover for other members of the order processing team Assist with assembling packs and general office tasks as required Skills & Experience Required Proficient in Microsoft Office (Outlook, Excel, etc.) Highly organised with the ability to work under pressure Strong attention to detail while maintaining efficiency and speed Professional written and verbal communication skills Confident interacting with colleagues, suppliers, and clients at all levels Comfortable working in an open-plan office environment Why Apply? Opportunity to join a growing business through ASL Technical Varied and hands-on role with responsibility and autonomy Supportive team environment with opportunities to contribute ideas and improvements If you are an organised, detail-focused professional looking for your next opportunity, we’d love to hear from you. Apply today via ASL Technical to find out more about this exciting role