As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast‑paced, hands‑on environment; all while playing with the products - approaching every day with an attitude of fun! Supervisor Job Role:
Responsibilities
* Support the induction of new Sales Assistant team members
* Work alongside the Store Manager to support the team's individual development and team performance
* Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI's
* Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
* Lead by example and provide a genuine and unique experience with every customer
* Ensure all Visual Merchandising briefs reflect the company and brand expectations
* Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
* A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle
* A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs
* A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude
* Adaptable and unfazed by frequent visual changes in a high‑pressure environment
* Someone who is looking for opportunities to always learn more
* Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here
* Plan for the Future: Our pension scheme helps you secure your financial future
* Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank
* Referral program: Our referral program rewards you for recommending friends, making every work connection count
* Generous 28+ days of paid holiday: embrace relaxation because we believe in the importance of work‑life balance
Benefits
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
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