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Hospitality manager

Glasgow (Glasgow City)
Prince & Princess of Wales Hospice
Hospitality manager
Posted: 24 October
Offer description

About Us

The Prince & Princess of Wales Hospice is a well-established and highly regarded charity located in the heart of Bellahouston Park, Glasgow. We provide expert palliative care to individuals living with life-limiting, progressive illnesses, while offering compassionate support to their families and carers.

We are currently seeking a dedicated and experienced Hospitality Manager to lead our hospitality services. In this pivotal role, you will oversee the day-to-day operations of our venue, ensuring that every patient, family member, and visitor receives outstanding service in a warm and welcoming environment.

Key Responsibilities:

* Customer experience - uphold exceptional service standards
* Budget management – ensuring financial efficiency and profitability
* Marketing and promotion – use social media platforms to attract new and existing customers
* Quality control – continue to improve existing services

What We’re Looking For:

* Proven experience in hospitality management
* Strong leadership and communication skills with a hands-on, team-focused approach
* Highly organised, proactive, and calm under pressure
* Sound knowledge of health & safety and licensing regulations

Please note that we do not hold a Sponsorship Licence and are therefore unable to consider applications from individuals who do not have the legal right to work in the UK.

Make a Difference

Join us in our mission to deliver outstanding care and support to patients and families. Apply today and become part of something truly special at The Prince & Princess of Wales Hospice.

Send CV and cover letter to jobs@ppwh.org.uk or for further information contact the hospice HR department on 0141 429 9886.

Closing date for applications: Friday 24 October

The Hospice is an Equal Opportunities employer and we make appointments on merit.

We welcome applications from women and men of any ethnic group, religious belief, marital status and sexual orientation, or who have disabilities.

Our premises have wheelchair access and are a smoke-free zone.

This position is subject to a Disclosure Scotland check.

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