Job Title: Oracle B2C Service Cloud (RightNow) Technical Consultant
Engagement Type: Contract / Subcontract
Contract Duration: 01 April 2026 – 30 September 2026
Overview
We are seeking a highly skilled and experienced Oracle B2C Service Cloud (RightNow) Technical Consultant to support a client project on a subcontract basis. The successful candidate will have deep technical expertise in Oracle B2C Service (RightNow) and a strong track record of implementing, customizing, and maintaining complex RightNow solutions in enterprise environments.
Key Responsibilities
* Design, develop, and implement solutions within Oracle B2C Service Cloud (RightNow).
* Customize and configure the platform to meet client requirements.
* Provide technical expertise across integrations, extensions, and platform configuration.
* Support system enhancements, troubleshooting, and performance optimization.
* Collaborate with functional consultants, project managers, and stakeholders to deliver project milestones.
* Ensure best practices are followed for development, testing, and deployment.
* Provide documentation and technical guidance where required.
Required Skills & Experience
* Minimum 8 years of experience working with Oracle B2C Service Cloud (RightNow).
* Strong technical expertise in RightNow configuration, customization, and integration.
* Experience with RightNow APIs, integrations, and custom development.
* Strong troubleshooting and problem-solving skills.
* Ability to work independently in a subcontract/consulting environment.
* Excellent communication and stakeholder collaboration skills.
Working Model
* Hybrid: 1–2 days per week onsite in Havant or Reading, with the remainder remote.
Contract Period
* Start Date: 01 April 2026
* End Date: 30 September 2026
If you are an experienced RightNow Technical Consultant looking for a contract opportunity within a dynamic project environment, we encourage you to apply.
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