A position has arisen with an enterprise MSP to provide support to infrastructure environments.
1. Trouble-shooting environmental storage infrastructure issues (EMC, Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker etc)
2. Working with the Network, Engineering and SOC teams to trouble-shoot issues that affect End Users
3. Working direct with client leads to resolve escalated incidents.
4. Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates
5. Working with PKI Certificates and SIEM tooling
6. Providing support to Engineering & Test teams
7. AD Administration activities accounts, groups, memberships, permissions etc.
8. Participating in rota for On-Call to ensure 24/7/365 support is provided
9. The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.
10. Your experience
11. Infrastructur...