The successful candidate will work on an outreach project for earlydiagnosis of cancer across Durham Dales. Raising awareness of cancerscreening, signs and symptoms of cancer and promoting engagement into ourprimary care settings. The self-motivated staff member will follow initiativesof early diagnosis which will lead to early detection and reducing the burdenof late stages of cancer treatment which improves survival rate and patientsoutcomes.
Main duties of the job
Planning and organising cancer awareness eventswithin a variety of different venues/locations across Durham Dales.
Attending events such cattle marts. agricultural shows, village shows, helping to raise awareness of different types of cancer.
Receivingand actioning referrals from a wide range of agencies, working with GPpractices within primary care networks, pharmacies, multi-disciplinary teams,hospital discharge teams, allied health professionals, fire service, police,job centres, social care services, housing associations, and voluntary,community and social enterprise (VCSE) organisations. (List not exhaustive).
Providing personalised support to individuals,their families and carers to enable them to take control of their wellbeing,live independently and improve their health outcomes. Develop trustingrelationships by giving people time and focus on what matters to them. Taking aholistic approach, based on the persons priorities and the wider determinantsof health.
It is vital that the Social Prescribing Link Worker has a strongawareness and understanding of when it is appropriate or necessary to referpeople back to other health professionals or agencies.
About us
The postholder will beemployed by Durham Dales Health Federation (DDHF). The role will be across theDurham Dales area.
DDHF is a federation of12 GP practices across Durham Dales who came together, looking for a solutionto help them provide the care patients needed, share resources and ideas, andbe prepared for the challenges the NHS would face in the future. The answerthey came up with was a formal collaboration between the dozen practices: theDurham Dales Health Federation.
DDHFs founding principalis to work together to provide high-quality, cost effective primary healthcareservices. That means providing a range of services that all GP practices in thearea can use to help look after patients.
We employ a range ofClinical staff; Pharmacists, Advanced Clinical Practitioners, GPs and HealthCare Coordinators. We also employ Additional Reimbursement Role Schemeincluding Social Prescribing Link Workers, Care Coordinators and Health andWellbeing coaches as well as non-clinical, administration support staff.
DDHF are able to offeran NHS pension and offer a lease car scheme. There is also a loyalty scheme forholidays, dependent on the amount of years worked within the NHS.
Job responsibilities
Build a robust knowledgeof health, social and third sector provision available within the Durham Dalesand surrounding areas
Promote socialprescribing, its role in self-management, and the wider determinants of health.
Act as an advocate forpatients and service users of the health and social care system.
Build relationships withkey staff in GP practices within the local Primary Care Network (PCN). Attendrelevant meetings and integrate as part of the wider network team, providinginformation and feedback on social prescribing matters.
Work proactively todevelop strong links with all local agencies to encourage referrals, torecognise their requirements and enable confident approach to making referrals.
Work in partnership withall local agencies to raise awareness of social prescribing and demonstrate howpartnership working can reduce pressure on statutory services, improve healthoutcomes and enable a holistic approach to care.
Provide referralagencies with regular updates relating to social prescribing, and includetraining for their staff to promote effective access to information andencourage appropriate referrals.
Work proactively inencouraging self-referrals and connecting with all local communities,particularly those communities that statutory agencies may find hard to reach.
The Social PrescribingLink Worker will have the capability of performing minor clinical skills suchas Basic Monitoring and Recording of Vital Signs, Blood Pressure Monitoring,ECGs on behalf of the DDHF and GP practices. These skills may be carried out inGP Practice, hub setting or the community.
To support patients ondischarge from hospital admission.
Build relationships withpatients, their families and carers and carry out regular telephoneconsultations and reviews within the GP practice or community setting.
Meet people on aone-to-one basis, undertaking home visits where appropriate withinorganisations policies and procedures. Give people time to tell their storiesand focus on what matters to me.
Build trust with theperson, providing non-judgmental support, respecting diversity and lifestylechoices. Work from a strength-based approach focusing on a persons assets.
Anticipate barriers tocommunication.
Be a friendly source ofinformation about wellbeing and prevention approaches.
Help people identify thewider issues that impact on their health and wellbeing, such as debt, poorhousing, being unemployed, loneliness and caring.
Communicate effectivelywith patients, families and carers recognising the need for alternativecommunication methods of communication to overcome different levels ofunderstanding, cultural background and preferred ways of communicating.
Help people maintain orregain independence through living skills, adaptations, enablement approachesand simple safeguards.
Work with individuals toco-produce a simple personalised support plan; based on the persons priorities,interests, values and motivations, including what they can expect from thegroups, activities and services they are being connected to and what the personcan do for themselves to improve their health and wellbeing.
Where appropriate,physically introduce people to community groups, activities and statutoryservices, ensuring they are comfortable. Provide follow-up to ensure that theyare happy, engaged, included and receiving good support.
Where people may beeligible for a personal health budget, assist them to explore this option as away of providing funded, personalised support to be independent, includinghelping people to gain skills for meaningful employment, where appropriate.Support community groups and VCSE organisations to receive referrals.
Forge strong links withlocal VCSE organisations, community and neighborhood to promotemicro-commissioning or small grants if available.
Develop supportiverelationships with local VCSE organisations, community groups and statutoryservices, to make timely, appropriate and supported referrals for the personbeing introduced.
Ensure that localcommunity groups and VCSE organisations being referred to have basic proceduresin place for ensuring that vulnerable individuals are safe and, where there aresafeguarding concerns, work with all partners to deal appropriately with issues.Where such policies and procedures are not in place, support groups, to worktowards this standard before referrals are made to them.
Check that communitygroups and VCSE organisations meet in insured premises and that health andsafety requirements are in place. Where such policies and procedures are not inplace, support groups, to work towards this standard before referrals are madeto them.
Support local groups toact in accordance with information governance policies and procedures, ensuringcompliance with the Data Protection Act.
Work collectively withall local partners to ensure community groups are strong and sustainable
Work with commissionersand local partners to identify unmet needs within the community and gaps incommunity provision.
Support local partnersand commissioners to develop new groups and services where needed, throughsmall grants for community groups, micro-commissioning and development support.
Work with commissionersand local partners to identify unmet needs within the community and gaps incommunity provision.
Support local partnersand commissioners to develop new groups and services where needed, throughsmall grants for community groups, micro-commissioning and development support.
Encourage people whohave been connected to community support through social prescribing
to volunteer and givetheir time freely to others, in order to build their skills and confidence, andstrengthen community resilience.
Produce accurate,contemporaneous and complete records of patient contact, consistent withlegislation, policies and procedures.
Work sensitively andeffectively with people, their families and carers to capture key information,enabling tracking of the impact of social prescribing on their health andwellbeing.
Build relationships withpatients, their families and carers and carry out regular telephoneconsultations and reviews within the GP practice or community setting.
Encourage people, theirfamilies and carers to provide feedback and to share their stories about theimpact of social prescribing on their lives.
Support referralagencies to provide appropriate information about the person they are referringto. Use the case management system to track the persons progress. Provideappropriate feedback to referral agencies about the people they referred.
Work closely with GPpractices within the PCN to ensure that social prescribing referral codes areinputted to the clinical system and that the persons use of the NHS can betracked, adhering to data protection legislation and data sharing agreementswith the clinical commissioning group (CCG).
Seek regular feedbackabout the quality of service and impact of social prescribing on referralagencies.
Understand and applylegal issues that support the identification of vulnerable and abused childrenand adults, and be aware of statutory child/vulnerable patients healthprocedures and local guidance.
Develop a team ofvolunteers to provide buddying support for people, starting new groups andfinding creative community solutions to local Issues.
Encourage people, theirfamilies and carers to provide peer support and to do things together, such assetting up new community groups or volunteering.
Provide a regularconfidence survey to community groups receiving referrals, to ensure that theyare strong, sustained and have the support they need to be part of socialprescribing.
Person Specification
Knowledge
* Knowledge of the needs of vulnerable adults, safeguarding and the associated legal framework
* Knowledge of local health and social care provision
* Knowledge of funding systems in social care
* Knowledge and understanding of cancer support services
* Knowledge of public health issues
* Familiarity with information systems used in clinical practice
* Basic knowledge of Anatomy and Physiology
* Understanding of health and social care terminology
Skills
* Ability to manage and prioritise a caseload
* Ability to work flexibly and enthusiastically within a team or on own initiative
* Communication skills, both written and verbal
* Build relationships with patients, their families and carers
* Ability to provide personalised support to individuals, their families and carers
* Ability to listen and empathise with people in a non-judgmental way
* Able to complete tasks in a timely manner
* Able to maintain effective working relationships and promote collaborative working
* Communication of difficult messages to patients and families
* Experience of using clinical systems such as SystmOne
Experience
* Experience of working in a similar role
* Experience of working with vulnerable people
* Experience of working in health and social care
* Experience of coordinating services and event planning
* Experience of community engagement
* Experience of working in liaison capacity with social care
* Experience of seeing patients and carers in a practice based setting or in their own home
* Experience of working in the farming/agricultural community
* Experience of using clinical systems such as SystmOne
Qualifications
* GCSE Grade C or above in Maths and English or equivalent qualification
* Qualification in a health or social care
Other
* Full UK driving licence
* Meet DBS reference standards
* Highly motivated
* Willingness to work weekends and flexible hours when required to meet work demands
* Able to demonstrate good time management skills
* Undertake additional training relevant to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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