An international law firm is seeking an experienced IT Supplier Manager to strengthen the oversight, delivery standards and operational value of its core IT service providers.
This role sits within a mature, globally aligned IT function and will play a central role in ensuring the firms major suppliers deliver value, quality and consistency across their services.
Key Responsibilities:
* Develop and lead structured ways of working with IT suppliers, ensuring clear reporting and ownership.
* Oversee vendor performance against defined SLAs, KPIs and contractual obligations.
* Partner with IT and Finance on budgeting, forecasting, invoice validation and spend analysis.
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