Job Description:
About the Company: Anns Home Care is a family-run home care agency with 25 years of experience in delivering and managing home care services. We are recruiting a Full-time, as-and-when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality care to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is necessary.
Role Overview: Our care assistants deliver frontline care to elderly and vulnerable individuals, supporting their independence. If you are interested, please call Kelly or apply now, and we will contact you if you meet our requirements.
Key Requirements:
* Minimum of 3 years in healthcare
* Educated to NVQ level 2
* Access to a car and full driving license
* Excellent organizational and time management skills
* Excellent communication and interpersonal skills
* Ability to work independently and meet deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties:
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs while respecting their dignity and independence
* Promote best practices and accountability through spot checks and supervision
* Monitor the quality of care provided to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote the company's values
* Keep accurate, confidential records in line with company policy
* Conduct risk assessments in clients' homes as needed
* Assist in implementing new care packages promptly
* Support the induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as required
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