Overview
Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd
8 hour contract
What you’ll do
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products. That's cool with us!
Our Culture
The Works is an awesome place to work. Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
* Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
* Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro. Embrace the boxes; they've got nothing on you!
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running by opening, closing, and running the store when needed (holidays, days off, sickness, etc.), but we’ll train you. You’ll also receive our additional keyholding pay enhancement when holding keys.
Note: If you're under 18, you won’t be able to complete keyholding duties yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled
Our Values
We are Crafty | We are Caring | We are Can-do. We Listen. We Care. Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions, helping us make The Works the best place you've ever worked. We are open to discussions around working hours and flexible working, and we’ll try to support reasonable adjustments for interviews where needed.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Retail
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. The Works is proud to be inclusive and open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help.
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