Administrator – Professional Services Location: Eton, Berkshire Salary: £24’509 Excellent Benefits Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM Kickstart Your Career as an Administrator in a Professional Services Firm! Are you a highly organised and detail-oriented Administrator looking for a dynamic office-based role? Do you excel in providing outstanding customer service and managing multiple tasks in a professional environment? This is a fantastic opportunity to join a well-established professional services firm based in Eton. About the Role: Working within a friendly and supportive Support Staff Team, you will play a key role in providing administrative and customer service support. This role is ideal for candidates with administration, customer service, or office support experience who enjoy working in a structured, fast-paced environment. Key Responsibilities: * Client Coordination & Customer Service * Handle and manage incoming client enquiries via phone and email professionally and efficiently. * Serve as the first point of contact for new clients, providing clear information about services. * Guide clients through services and handle Free Advice calls, creating related client files. * Maintain and update CRM systems, marketing databases, and internal records. * Extract and analyse data to produce accurate client reports. * Support marketing campaigns by managing outreach and data tracking. * General Office & Administration Support * Answer reception calls and direct enquiries appropriately. * Manage meeting room bookings and scheduling. * Welcome and sign in visitors professionally. * Assist with post room duties, scanning, faxing, and document management. * Liaise with IT, HR, and Finance for admin-related processes. * Provide general office administration support as required. What We’re Looking For: * Minimum 2 years’ experience in administration, office support, or customer service roles. * Strong communication skills with a confident and professional telephone manner. * Excellent organisational skills and attention to detail. * Ability to work effectively under pressure and prioritise tasks. * A proactive, problem-solving mindset with strong teamwork skills. * Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems. * Experience within professional services (legal, finance, consultancy) is advantageous. * Minimum qualifications: 5 GCSEs (including Maths and English); A-levels in Maths and English preferred. What’s on Offer: * Structured career growth within a reputable firm. * Supportive and friendly work environment. * Birthday off. * Pension scheme. * Health plan scheme. * Life insurance. * Regular social activities. * Convenient Eton-based office location with excellent transport links. This is an exciting opportunity for a driven and ambitious administrator or office support professional to excel within a respected firm. If you have a passion for providing exceptional customer service, organisation, and administrative excellence, apply today! What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice