Company description:
Water Utility Company based in Yorkshire region of England.
Job description:
Water Quality Training & Protocol Engineer (Clean Water Water Distribution) Fixed Term Contract until November 2026
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
* We offer a competitive salary, depending on experience £40,167 - £50,209
* A company car through company car lease scheme
* Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
* Attractive pension scheme (up to 12% company contribution)
* Development opportunities in line with the Technical Training & Protocol Engineer progression plan
* 25 days annual leave plus bank holidays plus an extra wellness day!
* Life assurance cover of 4 times pensionable salary
* A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
* Retail savings scheme
* Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Regional / Hybrid Working
Work type: Temporary. 37 hours per week, Monday Friday.
We have an exciting opportunity for a Technical Training & Protocol Engineer to join the Clean Water, Water Distribution team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Distribution are a key part of how we plan to meet the changing expectations of customers and regulators.
The Water Distribution team is vital in ensuring the continuous flow of clean water to our customers. This involves managing and maintaining the extensive network of pipes, pumps, and treatment facilities. Our work directly impacts the daily lives of millions, ensuring their health, safety, and comfort. We are committed to operational excellence and continuous improvement, striving to optimize our processes and protocols to deliver reliable and high-quality water services.
Where you fit in:
As our WQ Training & Protocol Engineer you will
* Own and deliver WQ training courses and protocol documents for Water Distribution colleagues.
* Design, develop, and deliver WQ training packages aligned to Water Distribution operations (e.g., Calm Network, Discolouration Training, Water Quality Awareness)
* Create and deliver approved operational technical training to a set standard and assess delegates.
* Maintain the system of assessment from planning through to making, evidencing, and recording assessment.
* Own the Water Distribution critical protocol and procedures documents, reviewing, updating, and rolling them out cyclically.
* Develop new and amend existing protocols utilizing subject matter experts and stakeholders to ensure compliance with health & safety, regulatory, and performance requirements.
* Coach individuals or small groups around Water Distribution policies and procedures.
* Serve as the point of contact for Clean Water protocol understanding & Assurance across various parts of the business
What skills & qualifications you will need:
* A high level of knowledge of Water Quality processes and procedures in the Water Industry.
* Experience working in/knowledge of clean water network operations (e.g., calm network operation, Water Distribution protocols, water hydraulics, discolouration).
* Experience of training/assessing and developing people in the workplace or transferable skills/demonstrable aptitude.
* Ability to develop and maintain effective internal and external relationships.
* Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
* Excellent communicator who can articulate their knowledge and the course/assessment material to delegates.
* IT literate and competent user of Microsoft office products.
* Ability to work independently and as part of a team.
* A Full UK Driving Licence is essential as travel will be required to sites across the Yorkshire Water Network.
You will also benefit from having:
* Previous experience in a commercially oriented and/or regulated environment.
* Previous experience gained within water sector or within the broader utilities, process, or manufacturing industry sectors.
* Level 3 Award in Education & Training, Cert Ed, or equivalent.
* Engineering/Scientific qualification or relevant experience.
Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy!
Do we sound like your cup of tea?
If youve got experience in clean water network operations and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Closing date 28th October 2025
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
All our roles are subject to a medical questionnaire, and further medicals when required.
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
No agencies please.
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