Sales and Technical Support Engineer: Electrical / Automation Background. Location: Telford. Salary: A GBP 30,000 + Benefits + Career Progression.
Step out of the factory and into a long‑term technical career.
We’re recruiting on behalf of a well‑established, award‑winning client in the electrical and automation sector. They’re looking for a technically‑minded individual to join their team as a Sales and Technical Support Engineer.
This role is ideal for someone from a factory automation, control panel, or electrical engineering background who wants to move into an office‑based, customer‑focused position that still uses their technical skills.
About The Role
As a Sales and Technical Support Engineer, you’ll support customers by providing technical advice, helping with product selection, and responding to enquiries by phone and email. You’ll also identify sales opportunities, provide quotes, and work closely with internal sales and engineering teams.
Responsibilities
* Respond to technical enquiries and provide product advice
* Quote prices, lead times and product availability
* Log and follow up on leads and enquiries
* Assist customers with technical documentation
* Handle inbound calls and direct to relevant departments
* Make outbound calls to support sales activity
* Collaborate with internal teams to ensure smooth customer service
Candidate Profile
* Background in electrical engineering or factory automation
* Experience with control panels, wiring, or industrial systems
* Knowledge of EPLAN, CAD, or Clip X Engineer is an advantage
* Good IT skills, including Excel and Word
* Excellent communication and a customer‑focused approach
* Organised, proactive and able to work as part of a team
What’s on Offer
A GBP 30,000 starting salary.
Excellent Company Benefits:
* Structured training and onboarding
* Career progression into technical, product or sales leadership roles
* Office‑based role with consistent hours
* A stable, supportive company culture focused on long‑term growth
Why Apply
This role is ideal for someone who wants to move off the tools but still stay close to the technology. You’ll gain exposure to technical support, customer interaction, and commercial decision‑making – all while using the knowledge you’ve built in your hands‑on career.
It’s a great opportunity to join a business that values expertise, supports development, and offers a clear path forward.
Apply Now
If you’re currently working in factory automation, control systems or electrical installation and are ready for a new challenge, apply today or get in touch to learn more.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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