Overview
Job Title: Tech Business Analyst
Location: Windsor, UK (Hybrid - 1 day in the office)
About the Role
We are seeking a highly skilled Tech Business Analyst to join our team, where you will play a critical role in defining and prioritising business and technical requirements. This is an exciting opportunity for someone who thrives in a fast-paced, agile environment and has a passion for delivering solutions that drive business outcomes. In this role, you will become a proficient user of Azure DevOps (ADO), manage your squad\'s backlog, create, refine and elaborate features and stories, ensuring they are developer-ready. You\'ll collaborate closely with Solution Architects, technical teams, and business stakeholders to solve complex business problems, support automated system designs, and drive technical change in our cloud-native environment.
Key Responsibilities
* Define and manage your squad\'s backlog using Azure DevOps (ADO) to create and refine features and stories.
* Work with technical teams and solution architects to deliver clear and prioritised requirements.
* Identify gaps in systems and processes, providing technical expertise in business requirements and functional specifications.
* Support the design of automated systems and provide consultation to users on system functionalities.
* Lead cross-functional teams to address business or systems issues.
* Regularly update epics, features, and stories in ADO and participate in agile ceremonies (stand-ups, sprint planning, etc.).
* Utilize best practice business analysis techniques including feature decomposition, context diagrams, mock-ups, and MVP approaches.
* Balance the need for new requirements with available out-of-the-box SaaS solutions.
Key Qualifications
* 8+ years of Business Analyst experience, with significant exposure to UK Smart Meter projects.
* Proven experience in technical business analysis, including managing and prioritising platform-level technical backlogs.
* Strong collaboration skills, with a proven track record of working across diverse teams and stakeholders.
* Experience in Agile delivery, and familiarity with cloud-native enterprise systems (preferably CRM and Billing platforms).
* Exposure to AWS core infrastructure and Salesforce. Knowledge of MuleSoft or other integration platforms is a plus.
* Strong understanding of the Utilities domain is highly desirable.
Desirable Skills
* Demonstrable experience in software development, enterprise system implementation, and technical change.
* Confidence, optimism, and a relentless drive to deliver the best outcomes for the customer and business.
Why Join Us?
* Work in a collaborative, fast-paced environment with a focus on continuous improvement.
* Contribute to impactful projects in a hybrid work setting (1 day in the office, the rest remote).
* Competitive salary and benefits package
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