Application Deadline: 30 April 2026
Department: Buying
Location: Poole
Compensation: £35,000 - £45,000 / year
Key Responsibilities
* Be an internal expert on print and packaging, advising Design, Creative, R&D and Product teams on the most suitable solutions, suppliers and processes for Lush projects, and supporting Global Buyers to localise work for their markets
* Lead the strategy for your remit, setting clear direction for cost, environmental and social improvements across an expanding portfolio with clear deliverables
* Own your supplier relationships end to end, managing contracts, tendering and continuous supply, while building long‑term partnerships grounded in innovation and shared ethics
* Negotiate costs, stock‑holding agreements, payment terms and lead times for new items and campaigns, providing clear and timely information to internal teams to ensure launches are delivered on time
* Bring innovation in: source new materials, finishes and processes that align with Lush’s regenerative vision and introduce creative options to the business
* Build the supplier landscape, carrying out local and international supplier visits and attending trade shows to build relationships and bring back inspiration that strengthens the category
* Work with our Supply Chain Impact team to ensure all suppliers meet Lush’s non‑animal testing and buying policies, actively supporting partners on the journey towards regenerative practices
* Ensure compliance by working with internal teams to onboard suppliers and materials and capture all relevant documentation to meet current and evolving packaging legislation
* Apply end‑of‑life thinking at the design stage, evaluating new packaging solutions against Lush standards and policies
* Work in close partnership with Procurement to ensure we have the right products at the right time and at the right cost
* Represent Buying across the business, from contributing to training and immersions to external industry events, helping communicate Creative Buying as a core Lush value
Skills, Knowledge and Expertise
* 5+ years of experience in a print or packaging buyer role, or an equivalent trade position, a strong advantage
* Deep fluency in print technologies and processes: litho, digital, flexo, substrates and finishes – with genuine curiosity about innovation in print and materials
* An expert negotiator able to secure the best outcome for Lush while building supplier relationships that last
* Natural problem solver who thrives in complexity, able to identify blockers early, think creatively and deliver solutions without losing momentum
* A confident, clear communicator who can translate technical data for non‑technical audiences, influence stakeholders and work effectively across diverse, global teams
* An understanding of circular design principles, recyclability assessment, recycled materials and relevant packaging legislation
* Confident and considerate decision maker, while being comfortable with providing reasoning for your decisions to the business
* A passion for LUSH will ensure you will be a fantastic ambassador for the brand
Benefits
* 25 days holiday plus bank holidays
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
* Enhanced paternity leave
* Bonus scheme
* Day off for weekday birthdays
* Holiday purchase scheme
* 50% discount on Lush products and spa treatments
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* We actively welcome conversations about what working flexibly could mean and look like for you
* 10% Employee Owned – all colleagues play a role in protecting our ethics, independence and sharing in the rewards of success when the company is doing well
* Wellbeing & mindfulness sessions
* Access to employee‑led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities
* Tailored gender‑affirming care
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