About Us
Crafted Projects is a leading hospitality group known for delivering exceptional dining, drinking, and entertainment experiences across our venues. We pride ourselves on quality, creativity, and genuine customer service. Our portfolio includes some of the North East's most loved venues — Gunner Tavern, Pleased to Meet You, Lady Greys, and Central Oven & Shaker.
We're growing – and we're on the lookout for passionate, hands-on Duty Managers with a strong focus on bar operations to join our team.
The Role
As a Duty Manager, you'll be the heartbeat of the venue, ensuring smooth day-to-day operations with a particular emphasis on bar service. You'll lead by example, inspire your team, and deliver memorable guest experiences every shift.
Your responsibilities will include:
* Overseeing bar operations, including product quality, speed of service, and presentation.
* Great Cocktail knowledge or cask ale knowledge
* Leading and motivating a team of bartenders and floor staff
* Managing daily shifts, cash handling, and end-of-day reporting
* Maintaining compliance with licensing and workplace safety standards
* Driving sales and upholding high customer service standards
* Supporting venue management with training, rostering, and stock control
About You
We're looking for a strong leader who thrives in a fast-paced hospitality environment. You'll have:
* Previous experience as a Duty Manager, Supervisor, or similar role (bar-focused experience essential)
* Strong knowledge of bar operations, cocktails, beer, and wine service
* Excellent communication and leadership skills
* A passion for hospitality and creating outstanding guest experiences
* The ability to stay calm under pressure and think on your feet
What We Offer
* Competitive salary + incentives
* Career development and growth opportunities within a dynamic hospitality group
* Staff discounts across all Crafted Projects venues
* A supportive team environment where your ideas and leadership make a difference
Join Us
If you're an experienced hospitality professional who loves the bar scene and wants to grow your career with a forward-thinking group, we'd love to hear from you.
Apply now and become part of the Crafted Projects family.
Job Type: Full-time
Benefits:
* Employee discount
Experience:
* Bar management: 1 year (required)
* Supervising: 1 year (required)
* cocktail: 3 years (preferred)
Work Location: In person