Customer Service Advisor required for a Global leading manufacturer of furniture, representing 10 brands sold across 80 countries.
This company employs over 1900 staff globally and are actively searching for a Customer Service Advisor for their West Yorkshire manufacturing facility.
The successful Customer Service Advisor will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Halifax, Brighouse, Barnsley, Dewsbury, Leeds and Wakefield.
Key Responsibilities of the Customer Service Advisor will include:
* Process and respond to customer service tickets within an agreed timeframe
* Process incoming orders by verifying the customers requirements and the products pricing
* Collaborate with internal stakeholders to ensure timely deliveries and provide shipping updates to customers
* Respond to and document warranty claims, returns and credit notes as required
* Provide accurate and timely quotations to customers and follow up on outstanding quotes
* Respond to customers invoice and payment queries
For the Customer Service Advisor, we are keen to receive CV's from candidates who possess:
1. Experience as Customer Service Advisor or similar within a manufacturing environment
2. Experience using CRM systems, Microsoft Excel and Outlook
3. A 'Customer first' mindset
4. Profe...