Are you a UX Designer passionate about creating digital services that truly work for everyone? our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public services.
The Locations
This role offers a hybrid/flexible working model based out of modern hubs in:
* Newcastle, Leeds, Manchester, or Scotland.
What You'll Do
* Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences.
* Expert User Research: Conduct in-depth interviews and usability testing to gather actionable insights.
* Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams.
* Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices.
Who You Are
1. Public Sector Pro: You have proven experience working within Government standards (GDS).
2. Research Expert: You possess expert-leve...