Tudor Employment Agency are currently recruiting for an Administrator to work for our client based in Newport, NP10. Salary: £12.21 per hour Duties of the Administrator will include: Answering all inbound calls in a polite and professional manner logging the details accurately in Salesforce.com Building strong relationships with both external and internal customers Ensuring prompt resolution of complaints with a strong focus on customer retention As credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.com Fulfilling Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislation Undertaking any other such duties as may reasonably be required within the Service Centre Undertaking any training and development as required Supporting the Administration Coordinator in ad hoc projects In order to be considered for the role of the Administrator: Numerate and PC literate with good telephone manner and interpersonal skills Ability to work on own initiative in high pressure environment Attention to detail Previous administration experience Hours of Work: 8.30am – 5pm Monday to Friday In order to be considered for this position or for further information please contact our Commercial team on extension 1003 or 1004 or submit your CV to quoting Ref TEAVEOADM/35 Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to. TeamTudor await your call!