Job Title: Bar Server
What's in it for you?
* Tronc
* 25% off all food, drink, rooms at all RedCat Venues* (T&C’s) apply
* Great opportunities to progress within a growing company
* Financial wellbeing programme
* Employee recognition programme
* Meal deals whilst on shift
* Apprenticeship Programme
* 24hrs access to the company's training and development site
* Wellness Programme
You love the venue you work for and are passionate about giving your guests an incredible experience. You work well with your team to ensure the food and drinks served are appealing and delicious, delivered with integrity and passion. You share the courteous and hospitable values of your Managers, making recommendations, engaging in friendly conversation, and promptly answering guest questions come naturally to you.
You should have an interest and understanding of the business's commercial aspects; using promotions and recommendations to help your venue achieve profitability and growth, as well as accurately recording and paying bills.
Maintaining a clean and tidy section, following RedCat health and safety standards, and ensuring your department is inviting and well-presented at all times are also important.
Key Responsibilities
* Work naturally as part of a team, communicate effectively, and show consideration to colleagues and other departments to enhance customer experience.
* Present yourself professionally and approachably, remaining calm and courteous even during busy shifts.
* Be well organized and tidy, multitasking and prioritizing customer requests while maintaining a neat work environment.
* Follow allergen safety, covid-safety, and adhere to health and safety procedures and licensing laws, reporting any risks to managers.
* Become a product expert, knowledgeable about our offerings and able to provide exceptional service.
* Handle stock and cash confidently using EPOS systems to record orders and process payments.
* Be eager to learn through online courses, reading, and on-the-job coaching to develop your skills.
Hospitality is our personality, and we are RedCat!
Company Overview
RedCat is acquiring multiple pubs and inns across the UK, revitalizing spaces through investment in buildings, design, branding, and people. Our goal is to create industry-leading, lifestyle-enhancing venues that inject excitement into the hospitality sector. Join us on this exciting journey; the opportunities at RedCat are endless.
The RedCat Way
We expect every employee to act with integrity, care, and respect. Whether managing a boutique hotel or serving cocktails in a café bar, everyone should embody the RedCat way—delivering exceptional experiences with honesty and problem-solving skills to ensure every guest leaves with a memorable impression.
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