Summary
An opportunity to embark on a full-time career in the British Army within the Royal Logistic Corps or Royal Engineers as an Information Communications Technician Level 3. Become an expert in operating advanced battle winning information systems, including radios, satellites, computer networks and applications.
Wage
£25,200 a year
Training course
Information communications technician (level 3)
Hours
Shift and working patterns may vary. Working locations will vary nationally depending on the apprenticeship and working requirements. Days and times to be confirmed.
40 hours a week
Start date
Monday 1 September 2025
Duration
1 year
Positions available
120
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Communication Systems Operators are expert at in advanced satellite, radio and computing technologies at the heart of winning the information battle.
On the battlefield, the provision of voice and data communication systems are crucial. Commanders must communicate with their troops or report back to the UK. This is why you are critical to winning the battle. Communications Systems Operators are expert in advanced satellite, radio and computing technologies. You are given modern, industry-linked training and how to operate cutting-edge equipment. You use your knowledge and skills to deliver advanced battle-winning communications and conduct defensive cyber operations across the globe.
The occupation includes contributing to the preparation for new or changed services, operation of the change process, the maintenance of regulatory, legal and professional standards, the building and management of systems and components in virtualised and cloud computing environments and the monitoring of performance of systems and services in relation to their contribution to business performance, their security and their sustainability.
The Information Communications Technician makes their contribution through the application of infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
An Information Communications Technician (ICT) provides support by using tools or systems to problem solve and trouble-shoot routine and non-routine problems.
An ICT could be installing and configuring computer systems, diagnosing hardware and/or software faults, solving technical and applications problems, either remotely or in person. Some examples of these issues are slow performance, connection problems, and an inability to access data.
Where you’ll work
Depending on your chosen regiment/corps and age at the time of enlistment, you will undertake Phase 1 training at AFC Harrogate (16–17-year-olds), ATR Pirbright, ATR Winchester or ITC Catterick (for adult recruits). ITC Catterick is also where Infantry soldiers complete both Phase 1 and 2. On completion of training, you will be assigned where the Army requires you to be, but wherever that is you will receive 'on the job' training towards the completion of your chosen Apprenticeship.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BRITISH ARMY
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
* Interpret and prioritise internal or external customer's requirements in line with organisation's policy
* Apply the appropriate tools and techniques to undertake fault finding and rectification
* apply Continuous Professional Development to support necessary business output and technical developments
* Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
* Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
* Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
* Manage and prioritise the allocated workload effectively making best use of time and resources
* Complete documentation relevant to the task and escalate where appropriate
* Install or undertake basic software upgrades,either physically or remotely
* Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
* Provide remote/F2F support to resolve customer requirements
* Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
* Identify and scope the best solution informed by the system data associated with the task
* Test and evaluate the system's performance and compliance with customer requirements.
* Escalate non routine problems in line with procedures
* Use basic scripting to execute the relevant tasks for example PowerShell, Linux
* Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
* Apply the necessary security, in line with access and/or encryption requirements
* Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
* Test and evaluate network environments
* Monitor performance and usage of a network
* Deploy applications on a network
* Set up storage and data access for staff
* Apply necessary security measures, in line with access requirements to a network
* Carry out routine maintenance across network systems, ensuring organisational compliance
* Monitor network-related workloads including DNS and firewalls
* Install or undertake basic upgrades, either physically or remotely
* Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
* Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
* Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
* Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
* Interpret and prioritise internal or external customer's requirements in line with organisation's policy
* Apply the appropriate tools and techniques to undertake fault finding and rectification
* apply Continuous Professional Development to support necessary business output and technical developments
* Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
* Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
* Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
* Manage and prioritise the allocated workload effectively making best use of time and resources
* Complete documentation relevant to the task and escalate where appropriate
* Install or undertake basic software upgrades,either physically or remotely
* Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
* Provide remote/F2F support to resolve customer requirements
* Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Your training plan
Step 1 - You'll start with your initial military training which teaches you how to be a soldier, covering everything from fieldcraft to how to handle a rifle.
If you join as a Junior Soldier (under 17 years and 6 months), you’ll do the basic military training (short) course at Harrogate.
If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular adult basic training.
Step 2 - Next, you will undertake your Class 3 Driver course at the Defence School of Transport in Leconfield, which will take about 25 weeks to complete. This will include earning you category B and C+E licenses, learning off road driving, driving different vehicles, Hazmat and basic vehicle maintenance.
Step 3 - After this, you will begin your initial communications training which will take place over a period of 4 weeks. You will learn to use state of the art communications systems in support of military operations before starting your communications technician apprenticeship and working towards your driver and communications specialist class 2 qualifications in unit.
Qualifications you could get after training:
Level 2 Large Goods Vehicle (LGV) driver C + E Apprenticeship
Level 3 Information Communication Technician Apprenticeship
Level 2 Certificate Logistics and Transport
Level 2 certificates in Telecoms and Unified Comms
Functional Skills in English and maths if required
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Number skills
* Logical
* Team working
* Initiative
Other requirements
The British Army recruits throughout the year and you should ignore the application closing dates shown against this advert.